Wildix has unveiled its new AI-powered, Salesforce-integrated UCaaS product, x-bees.
Wildix pitches x-bees as an AI-driven comms platform that aspires to bolster productivity, streamline workflows, and enable smooth collaboration. By integrating voice, video, messaging, and conferencing into a single interface, x-bees offers a classic UC solution. Wildix notes that one of its standout features is its thorough Salesforce integration, which it says sets a new benchmark in sales-driven communication.
Steve Osler, Cofounder and CEO of Wildix, said:
Today’s businesses need more than just basic connectivity, they require flexibility and intelligent working tools that enable seamless communication, whether engaging with prospects, customers or internal teams. With almost half of workers looking for more flexibility, x‑bees is built to meet that need. It empowers teams to collaborate efficiently, adapt quickly and focus on what really matters, no matter where they are.”
The “Salesforce Opportunity” feature within x-bees intends to transform sales workflows by integrating essential functionalities directly into the platform. This integration removes the necessity to switch between apps, enabling users to manage leads, access contacts, and capture notes all within x-bees. This aims to boost productivity and real-time collaboration.
Wildix adds that x-bees enhances communication among internal teams as well as clients, crafting a unified interface that aims to strengthen relationships and improve responsiveness. The platform also supports custom Salesforce deployments, aiming to create the flexibility to tailor workflows and optimise communication across all customer-facing and internal operations.
“At its heart, x‑bees equips businesses with the advanced tools they need to excel in today’s connected world,” added Dimitri Osler, Cofounder and CTO at Wildix. “With its deep Salesforce integration and AI‑driven communication capabilities, x‑bees simplifies workflows, empowering teams to stay focused on what truly matters, closing deals and driving business success.”
X-bees Feature Set In More Detail
Wildix outlines that the x-bees platform offers a range of critical capabilities designed to enhance productivity and collaboration. The company says one of its standout features is AI-Powered Insights, which provides real-time data and predictive analytics, along with transcription, translation, and sentiment analysis to support smarter decision-making.
Additionally, x-bees integrates advanced communication tools, combining voice, video, messaging, and conferencing into a single interface. This integration aims to encourage seamless collaboration with both colleagues and customers. The platform also boasts comprehensive Salesforce integration, allowing users to manage CRM data directly within x-bees, streamlining the sales process.
Moreover, x-bees intends to support real-time collaboration, enabling rapid communication across devices and locations. This feature ensures efficient teamwork among internal teams and with customers. The platform also includes automated follow-ups and task management, with AI-assisted scheduling and task reminders to reduce manual workload. These capabilities collectively make x-bees a powerful tool for enhancing business operations and improving overall efficiency.
